Hi, there,
Good morning,
This is Jenny, please kindly find the sweet notes about the important parts of our last course on Tuesday and if you have any questions, please feel free to contact me via our wechat group.
Part1:Typical Expressions-Vocabulary and Phrases
Firm offer实盘
Non-firm offer虚盘
Quotation/kwəʊˈteɪʃ(ə)n/报价
Commodity/kəˈmɒdəti/货品
Certification/ˌsɜːtɪfɪˈkeɪʃ(ə)n/证书
MOQ(Minimum Order Quantity)最低起订量
Insurance/ɪnˈʃʊərəns/保险
Discount/ˈdɪskaʊnt/折扣
Shipment/Delivery运输/装运期
Terms of Payment付款方式
Inquire for询购
Place [v.]发出/下单
Inform通知
Confirmation/ˌkɒnfəˈmeɪʃ(ə)n/证实
Valid/ˈvælɪd/有效的
Be subject to 以...为条件
High reputation信誉良好
Get benefit from从...获利
At your request应你方请求
Part2:Typical Expressions-Sentences
1.开首语：感谢询价
①Thank you for your inquiry regarding our product.
②It was a pleasure to receive your inquiry about the product of our company.
2.回复询盘附上资料
①According to your inquiry, we have enclosed the quotation for your reference.
②To address your request, please find the attached detailed quotation for...
3.随附了其他资料供客户阅览/参考
①In addition to the information above, we also attached...
②Besides the given information, we also enclosed...
4.结束语: 表明合作意愿与盼复
①If you require further information, feel free to contact me.
②Thank you for your time and consideration. I look forward to hearing from you soon.
③We look forward to doing business with you in the future.
More......
1.说明商品详细信息
We are confident you will find our products the finest on the market and considerably better than those of competitors who supply your market at present.
我们相信你方会发现我们的产品是市场上最好的，比目前供应你方市场的竞争对手的产品要好得多。
2.表明价格合理性和竞争力
This is the most favorable offer we can make and you will agree that none of our competitors can equal these terms.
这是我们所能提供的最优惠的报价，而且你会发现我们的竞争对手都没有这样的条件。
3.付款条件
We should require payment by bank’s draft on receipt of our pro forma invoice.
我们要求在收到形式发票后通过银行汇票付款。
Part3:Sample Letters回复询盘信模板
①针对首次来信没有明确需求，联系信息不全的客户
Dear______
Many thanks for your inquiry dated _______日期.
In order to let us make more correct quotation accordingly, please kindly tell us the exact model number of the product you prefer after checking our website.
Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, the scale, major product lines, company website and etc. if possible. More details, better price.
Waiting for your early reply.
Best Regards
--------------------------------------
②针对首次询盘比较明确，且联系信息较全的客户
Dear_______
So glad receiving your enquiry for our ____产品 from _______来源渠道 dated _______日期.
We are a leading manufacturer in ___产品的优势行业 in China and our products have been exported to customers all over the world such as ___举例. ____产品 is the most popular style in our factory, selling fast. Moreover, detailed price list for____产品 will be sent to you based on your specific further product description such as ___其他产品信息. Please check the following ______附件 which should be suitable for your market and tell us more requirements on the____产品.
Please do not hesitate to contact us if you have any question and we are waiting for your reply.
Best regards,
-------------------------------------
③针对首次询盘，需求明确，要求报价的客户
Dear ______,
Thanks for your inquiry about ______! Now we here kindly quote you our best price as following:
Products name:
Specification, weight and size:
Packing:
Payment:
Delivery time:
Shipment fee:
Quantity:
Validity:
Others:
Please review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon
Thanks and Best regards
④其他情况的回复
【库存告急】
Dear_______,
Thank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only have _____. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible.
Thanks and Best regards,
__________
【缺货】
Dear _______,
We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out. _____________(the link)
Please let me know for any further questions.Thanks.
Best Regards,
Part4:Sample Letters回复询盘信模板-如何跟进
Letter 1:三分钟之内回复
Dear_____,
Thanks a lot for your inquiry!
Regarding the...,I have to check the price again and send you the offer sheet in 2 days.
Best regards,
非常感谢您的询价！关于...，我必须再次检查价格，并在2天后将报价工作表发给你。
-------------------------------------------
Dear_______,
Well, received.I will check with our engineer(/boss/director/manager/colleague etc.) and reply you soonest!
Regards,
好的，收到。我将与我们的工程师（/老板/总监/经理/同事等）核实并尽快回复您！
Letter 2:提醒关注邮件-情景
Dear _________,
Sorry to bother you again.
Pls take a look at the attachment which is the catalogue of ______including price for your reference.
Hope this will help you. If you have any problems, pls feel free to contact me.
Regards.
Letter 3: 引起紧张感
Hi ___,Me again, ___.
Did you already receive my mail dated on ____?
Now, I'd like to recommend a HOT-SELLING ITEM to you! Another US customer in ______gave me a big order in this model. Would you like to have a try in you state? Please find the photos in manual in attachment. FREE samples already prepared, and will be sent to you asap.
Hope we can deal!
Kind regards,
Letter 4:提醒认可客户兴趣
Hi______,
I noticed that you opened the email that I sent you on Friday and checked out our site. But, I never heard back from you.
I was simply wondering if these actions mean you’re interested in learning more about （我方产品） and how we can provide value to your online businesses similar to yours at（意向合作项目）, I wanted to follow up today to see if you have any questions about（意向合作项目）or any of our products. I think you’re the perfect person to discuss with.
Do you have 10 minutes for a brief phone call next week?
Part5: Useful Expressions for offer常用句型 -报盘
Firm Offer实盘:
①We are now making you a firm offer for 20 metric tons of rice.
现为你方报20公吨大米实盘。
②We offer firm to subject to your acceptance reaching us by May 20.
我们报实盘，以我方5月20日前收到你方的接受函为准。
Non-firm Offer虚盘:
①This offer is subject to our final confirmation.
此报盘以我方最后确认为准。
②All quotations are subject to our final confirmation unless otherwise stated.
除非另有说明，所有报价以我方最后确认为准。
③Without engagement
此报盘无约束力
【报价单制作】
We are pleased to offer you our best price on the following terms:
QUOTATION报价
Payment:（付款）
Clause:（条款）
Delivery time:（交货时间）
term of validity:（有效期）
Product picture:（产品图片）
Product Description：（产品描述）
报价单相关知识点：
Quantity:
1.重量（weight)
公斤：kilogram
公吨：metric ton 公制
长吨：long ton (≈1016kg)英制
短吨：short ton (≈907kg)美制
2.数量（number）
件：piece/双：pair/套：set/打：dozen
Packing:
木箱：wooden case
板条箱：crate
纸箱：carton
麻袋：gunny bag
布袋：sack
塑料袋：plastic bag
纸盒：paper box
牛皮纸袋：kraft bag
铁桶：iron drum
塑料桶：plastic drum
木桶：cask
捆：bundle
包：bale
【报盘邮件跟进】
Dear _____,
Hope you still remember me,I sent you quotation for ______products on _____(date), and haven’t got a reply, well I understand that maybe you are very busy. I review your websit very carefully, and have much interests to make a start for our cooperation.
Could you give me some advice so that we can do better.
Looking forward to hearing from you soon.
--------------------------------
Dear _____,
Re the ________products, I have e-mail the FOB QINGAO price to you dd _____(date) . And asked for your comments on the price, but still no reply. Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.
Thanks in advance for your quick reply!
End~
Wish you a good day
Jenny